Our concierge team is available 24/7 for you.
Active SupportExpected response time: Under 4 hours.
bolt Express ReplyShop G/F-3, Akshardham Residency, Opp. Sahaj-2, Opp. RAF Camp, Ring Road, Vastral, Ahmedabad
schedule Mon-Sat 9AM-6PMChat with our support experts directly on WhatsApp for immediate assistance.
chat Chat on WhatsApp arrow_forwardChoose a category to get specialized assistance
Register your kitchen on Simpay Food Services to reach thousands of new customers daily.
Partner Portal arrow_right_altJoin the fleet, manage shifts, and track your daily earnings efficiently.
Rider Support arrow_right_altReport glitches, request features, or resolve technical account issues quickly.
Technical Center arrow_right_altPR inquiries, marketing collaborations, and career opportunities.
Contact Media arrow_right_altFind quick answers to common support requests
You can track your order in real-time from the 'Orders' tab in the Simpay Food app once it's placed.
Delivery charges depend on your distance from the restaurant and current demand levels in your area.
Orders can be cancelled before the restaurant starts preparing them. Check order status for the 'Cancel' button.
You can enter coupon codes at the checkout screen before final payment to avail discounts.
Don't worry! Failed transactions are usually auto-refunded by your bank within 5-7 business days.
Navigate to the 'Partners' section in the footer to find registration links for restaurants and riders.
